Shipping policy

Shipping days

(From September 7/01/2022)

- Orders take an average of 2 working days to prepare 

- Shipping will take place in three days - Monday, Wednesday and Friday (orders may also be shipped in Tuesday or Thursday( but this will be subject to availability)

- It is advised for does people who are going to chose Express delivery to order between Monday and Thursday.

-No orders will be shipped on Sunday or Bank holidays.

Types of shipping 

Duration

Price 

UK domestic 

 

 

Express

1-3 days 

From £4

 Standard

2-5 days

From £1.00

 

 

 

International 

 

 

Standard international 

3-17 working days

From £5

Royal Mail tracked 

3-17 working days

From £6

Express international 

2-11 working days

From £25


The shipping methods Will be through:

- click and collect

- Evri

-Royal mail international

- DHL

- FedEx

- DPD

Click and collect

This will only be available for customers living in London ( United Kingdom)

In case you don't receive your parcel within the delivery dates given

First wait for 48 hours there may have been a delay from the delivery, please be patient as due to Covid shipping couriers may take longer to deliver your parcel.

In case your parcel is lost

It is advised for you to contact the delivery courier used Any lost parcels are not our responsibility but the courier ( we haven't had any lost parcels , but this is just in case)

 

Changing of delivery method

It is the customer responsibility to choose the most suitable shipping method, once the order is purchased, the shipping method can't changed, however you can request a refund of your order up to 2 hours after purchase. If we are unable to ship your order due to incorrect shipping method, you will not be eligible for a refund.